Known Installation Issues With ASP.NET MVC

asp.net mvc, asp.net comments edit

I’m working to try and keep internal release notes up to date so that I don’t have this huge amount of work when we’re finally ready to release. Yeah, I’m always trying something new by giving procrastination a boot today.

These notes were sent to me by Jacques, a developer on the ASP.NET MVC feature team. I only cleaned them up slightly.

The sections below contain descriptions and possible solutions for known issues that may cause the installer to fail. The solutions have proven successful in most cases.

Visual Studio Add-ins

The ASP.NET MVC installer may fail when certain Visual Studio add-ins are already installed. The final steps of the installation installs and configures the MVC templates in Visual Studio. When the installer encounters a problem during these steps, the installation will be aborted and rolled back. MVC can be installed from a command prompt using msiexec to produce a log file as follows:

msiexec /i AspNetMVCBeta-setup.msi /q /l*v mvc.log

If an error occurred the log file will contain an error message similar to the example below.

MSI (s) (C4:40) [20:45:32:977]: Note: 1: 1722 2: VisualStudio_VSSetup_Command 3: C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe 4: /setup

MSI (s) (C4:40) [20:45:32:979]: Product: Microsoft ASP.NET MVC Beta -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VisualStudio_VSSetup_Command, location: C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe, command: /setup

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VisualStudio_VSSetup_Command, location: C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe, command: /setup

This error is usually accompanied by a corresponding event that will be logged in the Windows Event Viewer:

Faulting application devenv.exe, version 9.0.30729.1, time stamp 0x488f2b50, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x006c0061, process id 0x10e0, application start time 0x01c9355ee383bf70

In most cases, removing the add-ins before installing MVC, and then reinstalling the add-ins, will resolve the problem. ASP.NET MVC installations have been known to run into problems when the following add-ins were already installed.:

  • PowerCommands
  • Clone Detective

Cryptographic Services

In a few isolated cases, the Windows Event Viewer may contain an Error event with event source CAPI2 and event ID 513. The event message will contain the following: Cryptograhpic Services failed while processing the OnIdentity() call in the System Writer Object.

The article at http://technet.microsoft.com/en-us/library/cc734021.aspx describes various steps a user can take to correct the problem, but in some cases simply stopping and restarting the Cryptographic services should allow the installation to proceed.

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