I had a bit of a rough start to my first Tech-Ed Hong Kong last week. Pretty much every day while I was in Japan, I dutifully pulled out the laptop (despite my lack of internet connection) and made sure it still worked fine. Things seemed to be looking up when I got a free business class upgrade on the way to Hong Kong from Tokyo for giving up my seat. It meant taking a longer flight, but I had a really enjoyable flight. But while waiting in the airport lounge, I decided to take advantage of the free...