I am absolutely livid with my company’s bank right now and I need to blow off some steam. We had two recent deposits reversed because of a missing endorsement. This is odd because I am always careful to sign every check. Well it turns out that they changed their endorsement policy on March 31 and didn’t bother to notify us.
The problem is not that the new requirements are so onerous, they are not, but that without notification, I have no way of knowing the new requirements. Adding to the problem is that they mail the checks back (I live walking distance from our local Washington Mutual) and it has been a week already and we haven’t received our first check back. As any small business owner knows, cash flow is king. When the checks arrive is more important than the amounts of the checks.
I absolutely detest the horrendous level of service banks provide. When I moved to Los Angeles, I started with Bank of America and they were the absolute worst experience I have ever had. But WAMU is closing down on that.
Well anyways, thanks for letting me blow some steam. I needed that.