Anybody Use Quickbooks Online

Just curious if any of my fantastic readers (or Google searchers, welcome. Nothing but love for ya) have experience with using Quickbooks Online. If so, let me know in the comments what your experience with it has been. Thank you.

What others have said

Requesting Gravatar... Niels Hansen Jun 24, 2005 10:49 PM
# re: Anybody Use Quickbooks Online
We use and love it. It allows us to have our contractors enter their time into the system as well. The only thing that "Sucks" is that it will not work with FireFox, the Mac or Linux. So if you only use IE than your good.

It does what we need it to do and it allows all the partners of the company instant access to the books from anywhere. I don't know how many times I have been at a client and they say they don't have the invoice and I can then go into the browser select the invoice and email it to them from their own office!

Requesting Gravatar... haacked Jun 26, 2005 2:37 PM
# re: Anybody Use Quickbooks Online
Thanks for the tip Niels. I'll look into it more then.
Requesting Gravatar... MARC Dec 27, 2006 11:32 AM
# re: Anybody Use Quickbooks Online
Do not subscribe to this service, it is absolutely god awful.
Requesting Gravatar... jellop Jun 28, 2007 1:33 PM
# re: Anybody Use Quickbooks Online
I am a former Quickbooks Online annual subscriber. Here is all I can say: IT SUCKS!!!! DON'T DO IT!!!!!
Requesting Gravatar... John Lindberg Jul 23, 2007 12:38 PM
# re: Anybody Use Quickbooks Online
It started out great, but the only way to reach help or support is by email. They guarantee a 30min response, but often never call. Most responses are days, not muniutes, and consist of canned computer responses not relevant help
Requesting Gravatar... Jim Andersen Oct 05, 2007 3:45 PM
# re: Anybody Use Quickbooks Online
I am a CPA who tried to use QBOE as the engine for all my clients. It was the biggest mistake of my life. I am no wailing because I have decided to convert all of my clients back to regular QuickBooks. It is costing me a fortune to do this.

Their technical service is horrifically awful. Their engineers go home at 5PM no matter how great the problem is. And don't even think of getting any service over a weekend. I had one technical problem with one client's file that took it down for over a week. They didn't even care. After hearing from a very angry client that didn't care what my technical problems were, that was it for me. I'm converting back and cancelling all my subscriptions.

I feel comfortable leaving my email address. Go ahead and ask me questions. I'll be glad to share my nightmare with you. james.andersenjr@gmail.com
Requesting Gravatar... Brad in Seattle Dec 11, 2007 6:42 PM
# re: Anybody Use Quickbooks Online
DON'T DO IT!

We are on Macs and we were surprised to learn that it doesn't work in FireFox - you HAVE to use IE. So we have to start Parallels, run XP, start IE, log in, save our changes, and shut down Parallels just to do an invoice. IT'S TERRIBLE!

On top of that, we just tried to do an export of our data, and it won't let us because we don't have QuickBooks installed in XP under Parallels - it won't even let us bypass that to download the file so we can send it to our accountant. Total BS.

Still waiting to hear back from tech support.

DON'T USE QUICKBOOKS ONLINE!!!

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